Personal Information

Personal is where you manage your own BlueGreenPlanet account, gathered into five tabs beneath the summary card that shows your photo, name, email and username. Details holds your personal, contact and work information along with your username and email sign-in credentials; Addresses keeps your residential and postal addresses; and Locale sets the country, language, timezone and date format that shape how the portal reads for you. Preferences controls which notifications you receive and how the portal behaves, while Your data lets you download a copy of everything held about you or close your account. Click Edit Profile on the Details tab to unlock its fields and Save, and note that Addresses, Locale and Preferences each save from their own tab. When an administrator opens your account to help you, these screens act on you rather than on them, and the Your data tab is hidden.

Member since

Username

Personal Information

Your personal, contact and work details in one form — first and last name, email, phone, and an optional Company section for your job title and department. First name, last name and email are required, and because your email signs you in, changing it sends a verification link to the new address. Your username is your other sign-in name and can be changed once every 30 days, with availability checked as you type. Your account type, legal name, ABN and GST registration live on the Organisation page and are what appear on your invoices.

First Name *

Last Name *

Email Address *

Phone Number

Company

Job Title

Department

Tax & billing identity

Your account type, legal name, ABN and GST registration are managed on your Organisation page, and are what appear on your invoices.

Username

3-32 letters, numbers, dot, underscore or hyphen. Changeable once every 30 days; your email still signs you in.

Addresses

Your residential and postal addresses, always editable here without switching into edit mode. Start typing address line 1 to search and pick a suggestion, which auto-fills the city, state, postcode and country below; suggestions are limited to the selected country, and the fields relabel to match local conventions. Leave Same as residential ticked to reuse one address for both, or untick it to enter a separate postal address.

Residential Address

Address Line 1

Type to search — select a suggestion to auto-fill fields below

Address Line 2

City

State / Region

Postcode / ZIP

Country

Postal Address

Same as residential address

Locale

Set the regional defaults that shape how the portal reads for you: your default country, preferred language, timezone and date format. The default country pre-selects the country in phone and address fields, and the language applies on this device right away — saving makes it your default on every device you sign in to. The timezone shows your current local time beside it, and the date format chooses how dates appear throughout the portal.

Default country

Pre-selects the country in phone and address fields.

Preferred language

Applied on this device right away. Save to make it your default on every device you sign in to.

Timezone

Date format

Preferences

Choose which messages we send you and how the portal behaves, all applied to your account when you save. The Notifications table toggles email and SMS for new editions, renewal and trial reminders, and product news; account and security messages such as receipts and failed payments are always sent and cannot be turned off. The Portal section shows or auto-opens the on-page assistant and can reduce animation, while further options set table rows per page and how long a session stays signed in before timing out.

Notifications

What	Email	SMS
New issue or update published
Renewal reminder, a few days before
Free trial started
Product news and offers

Always sent

Failed payments, subscription suspension, a saved card about to expire, password and security changes, invoices and receipts. These affect your account or your money, so they cannot be turned off.

Portal

Show the Portal Assistant button Open the assistant automatically on each page Reduce animation and movement

Rows per page (tables)

Session timeout

Your data

Take a copy of your information or close your account for good. Download exports your profile, addresses, subscriptions, invoices and payments as a single JSON file. Deleting your account removes your personal details and is available only once your balance is settled and you have no active subscriptions; it asks for your password to confirm and cannot be undone.

Download your data

A JSON copy of your profile, addresses, subscriptions, invoices and payments.

Delete your account

Closes your account and removes your personal details. Available only when your balance is settled and you have no active subscriptions.